Improving Project Communication: Within and Outside of the Project Team

Improving Project Communication: Within and Outside of the Project Team

Outline

  • Client and project life or death cycle
  • Tips for effective project communication
  • What you send versus what they get
  • Results of communication studies
  • First look inward
  • Stakeholder identification
  • Communication protocol
  • Caution with “red flag” words
  • Creating ownership
  • Mixing “push” and “pull”
  • Learning styles and how to use them
  • Reality check: Using third parties
  • Psychological types
  • “Listening” with the eyes
  • Trimming hedges
  • Rearranging the office
  • Resources for additional study

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